Contact Us

Our Customer Care team is standing by to help you with your account, subscription, billing questions and more.

Need Haircolor Advice?

Live video chat with a colorist instead and they can help you right now!

Start Free Video Chat


Call Us

Need help or have a question?
Talk to a member of our Customer Care team
9am—5:30pm EST

Message Us

Send us a message 24/7.
We’ll respond by email as soon as we can.

Please note: We are experiencing increased contact volume and encourage you to call us for a faster response to your question. Responses to messages will be delayed. We thank you for your business and understanding.
You have characters left out of limit.
At L'Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review our privacy policy here. Color&Co is intended for US customers.